Stephanie
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Activity overview
Latest activity by Stephanie-
Stephanie commented,
Hola Merlyn, ¡Muchas gracias por escribirnos! Puedo ver que nuestros agentes de servicio al cliente han resuelto tu caso. Por favor revisa tu correo electrónico. Tu número de ticket es #1558988. S...
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Stephanie created an article,
What Happens If a Transaction Is Rejected?
Please bear in mind that whenever you make a payment, the transaction may take up to 72 hours to be processed. During this time, the transaction is placed on hold and needs to be approved by your b...
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Stephanie created an article,
What Are the Terms and Conditions for Nauta?
Please consider the following when sending a Nauta Recharge: A permanent Nauta account must be created in Cuba by Nauta. It cannot be created abroad through TransferTo. When creating a permanent ...
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Stephanie created an article,
What Do I Do If I Have Issues Sending Nauta?
Please always consider the following: The email address you use to send a Nauta recharge must be a "permanent Internet Nauta valid account" i.e. user@nauta.com.cu or user@nauta.co.cu If the "Send...
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Stephanie created an article,
How Do I Find My Nauta Balance?
Simply call the number 118 or log in to the Nauta portal. The email address must be of the type user@nauta.com.cu or nauta.co.cu. From the Nauta portal you can: See your available balance Transfer...