How do I reset my passcode?

Clade -

Rebtel Money Transfer users can reset their passcode from the “Enter Passcode” screen pressing on the “Forgot passcode” button.

  1. Enter passcode
    Tap on “Forgot passcode"


  1. Confirmation pop-up

The user is asked to confirm they want to update their passcode.


  1. Number verification
    For security reasons to confirm the user’s identity before allowing the passcode to be updated, we verify the user has access to the registered phone number in the Rebtel account, in the same way we do when users login in the app.

Users will receive an SMS with a code they need to enter in order to continue.


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